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Springer Pumps, LLC Terms and Conditions

Springer Pumps Non-Warranty Return Policy:

If you are dissatisfied with a product from Springer Pumps you may return the product within 30 calendar days of the invoice date. A 20% restock/administration fee will apply to all non-warranty returns. No non-warranty returns will be accepted 30 days after the invoice date. (If you need to make a non-warranty return claim please contact sales@springerpumps.com or call 866-777-6060 or 484-949-2910 for a Return Goods Authorization number (RGA#) prior to any return). Product must be returned in new, sell-able condition, in the original packaging, and MUST be accompanied by an SPLLC RGA#. Contact us at sales@springerpumps.com or call 866-777-6060 or 484-949-2910 for a Return Good Authorization number (RGA#) prior to any return.

Follow these steps to file a Non-Warranty Return with Springer Pumps:

  1. Fill out our "Return RGA Request Form" HERE
  2. Contact SPLLC for an RGA#.
  3. Product must be returned clean and free of fluid, otherwise it will be sent back to customer.
  4. Customer is responsible for all freight costs regardless reasons for return.

Springer Pumps Warranty Return Policy- Equipment returned for warranty evaluation must be returned as follows:

  1. Fill out our "Return RGA Request Form" HERE
  2. Contact SPLLC for an RGA#.
  3. Product must be returned clean and free of fluid, otherwise it will be sent back to customer.
  4. Customer is responsible for all freight costs regardless of warranty evaluation results.
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